I attend several concerts here every year and what everyone says about the general staff is true---they are often rude and disrespectful for the most part. The bartending staff and front barricade security have always been professional and pleasant, but the front-door security is the rudest as well as the ticket window staff. The venue construction isn't very good. There is barely any of a slant in the main room and it makes it extremely difficult to see the stage. Acoustics are give or take depending on the sound team that is working. Drinks are quite expensive so it's best to avoid if you don't have a lot of money. Even the prices for bottled water are ridiculous. They often pack the venue beyond its 1500 capacity as I found out from several of the nicer staff members which might propose a huge hazard should there ever be an emergency. The barricades are so high that they're extremely uncomfortable, if you decide to be in the front. As a HUGE tip, I suggest either carpooling, taking a taxi or the light rail because parking is impossible especially at a sold-out show. I DO like how they have hired police officers to keep an eye out in the parking lot after the show because it makes it feel safer at night. They have never been rude or pushy. They are there to observe and interfere only when they must. If you stand in the parking lot long after the show has finished and are chatting with your friends they won't bother you, but that's only been my experience. I like the fact that the venue is close to me and that several bands play here, so I will continue to go to this place as I must be able to grin and bear it with the poor experience.