I have been hear a number of times as I like to keep my car from getting too dirty. Today I cleaned my car inside and out. When I was putting the car mats back into my car, I realized I failed to rinse one (they are plastic fitted cover mats) that was hanging on the rack. I asked the man there who identified he worked there if there was a way to quickly rinse this last mat. He was dismissive and said I had to put $4 to rinse since I didn't put money in while there was still time on the machine. I indicated I had paid to clean inside and out for my car, but just missed one mat, but he walked away. I paid $1 for a towel and wiped this down. As the employee walked by, I said the towel option worked if he wanted as a suggestion for others in the future. He once again blew me off with a 'phhtt'. If this is an employee, he should be fired or given customer service training. If he is the owner, he should be embarrassed - and know I am never coming back and will be bad mouthing this place to all the people I know in the neighbourhood!