Since this was my first time coming, I was a little nervous. But overall I was extremely happy with their service! Walking in, there was a very strong smell of acetone/polish which may bother some people. Everything was organized, and the guy that did my nails kept a small conversation with me which I appreciated. He payed a lot of attention to detail and kept going back to file my nails to make sure they were the shape I wanted. At the end, he massages my hands while putting on the hand lotion which I did not expect!! And I also got a points card since it was my first time coming. The only thing I would've liked is if the prices of their services were on their website. In general, I was very impressed with my visit and I will definitely come back since it is very close to where I live!