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| - I hope that my bad experience can be chalked up to a bad server. I ran into a good friend of mine that night on our way out and he was positive about it overall. If it hadn't been so expensive this would have been a 3-star, but for the price I expect more.
Let me start with the good!
My fiancé and I had an appetizer of 'Paleta Iberico Ham', and it was delicious. Really delicious. I followed it up with the 'Scottish Salmon'. This came with a quinoa pilaf under the salmon, and the two together were really great. The fish was cooked excellently and the flavors of everything went great together.
For dessert I had pumpkin cheesecake. It was fantastic. I hate pumpkin and this was fantastic. Really really good. My fiancé was given a 'Brown Bag Baked Apple Pie' complements of the house (more on that later) and declared after her first bite, "Oh wow, this is frickin' DELICIOUS!"
The bad!
Our waiter wasn't good with English, which made communicating with him difficult. He was not very attentive and our drinks --just plain water --spent a good portion of time during our 2-hour dinner sitting empty. We also spent a good portion of time waiting for him, either to come and take our dinner order, deliver dessert menus, take the check, etc. This 2-hour dinner should have been 1:15 at most
As a side dish to my salmon I ordered French Fries. They were stale, and seemed to be the kind that came from a frozen bag and were heated in the microwave. Absolutely disappointed in the fries, especially since they cost a ridiculous $7.
The biggest problem we had on the night was the 'Grass-Fed Filet Mignon' which my fiancé ordered as her main entrée. The waiter asked how she wanted it cooked, and she clarified that she wanted it pink throughout but with no red (in most places this is medium, in a strange few it is medium-well). It was made VERY clear that she didn't want anything near rare.
Rare is exactly what she got. She cut into it, and there was a ring of perfect rich deep pink about 1/8" from the beautiful crust on the outside ... and the inside was completely raw. If you've ever heard of ordering steak "black and blue" or "Pittsburg rare" this would fit the bill exactly. That's way too underdone for her liking.
So the steak had to go back. When it was returned the inside was again not quite up to medium but she accepted it because she was hungry, and the steak had taken quite a long time to get back. By the time it had been heated and redelivered we had finished my entire salmon and waited a few minutes with no food at all. The second cooking made the steak pretty tough (especially for a filet mignon, even one cooked twice) but the flavor was definitely there. I will be trying this filet again when we go back.
The last problem is a minor one: the house steak sauce that comes with the steak is super sweet. Way too sweet to go with this steak and bacon hash. It's completely out of place.
Let me close by saying that the steak definitely had potential. It was seasoned perfectly, came with a killer bacon hash, and had great flavor, but they need to figure out the difference between medium and rare. I can't say that it was a problem with communicating with the waiter or a problem with the kitchen but I'll find out next time. The fries were just bad, and there's no saving them. And the service definitely needs to be addressed. I'll be going back and updating the review accordingly.
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