My dryer had been making funny noises for about a week when it just completely stopped working so I called urban appliance repair and spoke with Ilya he came out the next day which was a Friday and he arrived on time ,assessed the situation and said unfortunately it needed a part which he had to order. within a week, he called me back,said he received the, part came out and fixed the dryer and it has been working great ever since.Ilya seems to know exactly what he's doing and he not only works on washers and dryer's but any major household appliance. seems like a great guy, prompt and efficient. I will certainly use urban appliance repair in the future