Surprise!!!!! This place will not make it like every other restaurant that has attempted a go at this address. Walked in sat down right away, no service for 10 minutes. When we finally got the menus I was a little disappointed with the lack if Italian food to select from (silly me I thought it is an Italian restaurant) just typical bar food with a few Italian items. We noticed right away that things were not running smoothly, so when the waitress came to get out drink order, we ordered drinks, app and meals (figuring we would not see her again for awhile.....we were right). She brought out 2 drinks and said she would be back with a beer, never came back with the beer. When she did come back she asked if we needed anything and we said the beer we ordered. She made up some crap about not being allowed behind the bar. We then watched people that got there after us get served their food.
bottom line:
1. We waiting 1 hour and never got our food. Went up to talk to the owner and he did not even come back to say anything. He sent the waitress (that was the fastest she walked to us all night).
2. Just be honest and don't throw your co-workers under a bus if you forget to place an order at the bar (probably our food order too since we waited an hour).
3. Learn to say "I am sorry, is there anything we can do for your inconvenience?" own up to things. I get if you are short staff or have new people that are learning the job and what customers service is.
4. You either got it or you don't.... you don't.
5. First and only time I will walk in this place.