Our experience with On The Border is inconsistent. I've observed that Sunday nights seem to have the lesser experienced or less engaged employees working.
During the week, we seem to get much better service!!
Tonight, it took forever to get our drinks (Water and tea) and chips. We ordered Queso and guacamole and between our waitress and the people that bring the chips, they passed our table with chips over 3 times and failed to actually care or see that we needed chips.
Our waitress seemed bothered that we asked for anything and she went out of her way to avoid us. She got a 10% tip.
The last time we were there and got outstanding service, smiles and a positive attitude and that waitress got a 30% tip.
Wished we had gone somewhere else tonight.