About: http://data.yelp.com/Review/id/XmxsxsbdxvZ6t9fcsLf3tw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-09 00:00:00 (xsd:dateTime)
itemReviewed	Trident Tile & Stone LLC
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Hired Anthony through Installation Made Easy. Installation Made Easy was fabulous. Great customer service and response to my concerns and questions. There were problems in every step and facet of the project and I felt supported by Installations the whole way. Red flags were there from The beginning. The initial measurements he made were off by 50% (I had done my own preliminary measurements prior to his arrival). Supply estimates by Anthony were a bit off also. Near the end of the project i had to run out and purchase 2 more boxes of tile. he split his 2 workers between several jobs extending the project from the estimated 3 days to over a week. Anthony was out of touch with the project after the initial consult and when the workers (who were generally very good and professional) had important questions that affected the outcome of the project he was not there to assist them. And, in the end, instead of taking responsibility for his errors and showing up personally to handle the fix timely, he remained detached and gave me the feeling the mistakes his workers made were somehow partially my fault (silly me, I thought hiring a licensed contractor meant they would be able to answer or get answers concerning a job that clearly falls within their licensure). Eventually the mistake with the flooring was repaired. But he didn't even show up for a final inspection to talk about it or make sure the job was done correctly. Other than that, the job was done satisfactorily. I'm sure somehow this review will be questioned or possibly deleted, but I have the receipt, pictures and voicemails supporting every fact in my review. A little customer service and taking responsibility for your shortcomings goes a long way. The 2 stars are for his workers who had to bust hump and figure how to complete several concurrent jobs with Anthony's scheduling. Good job, good luck to all. Peace.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Richard

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