Delicious and very affordable food! You get green tea and miso soup when you are seated. Dinner time is always busy, so expect a line up at the door. The line is usually fast, the longest I had to wait was 15 minutes. The service is okay, not excellent or bad but I'm not complaining because it's so cheap and the food is soo good. Their bento boxes and dinners can fill you up for about $12-15 max. When I get the salmon teriyaki dinner, you can hear it steaming still as they bring it to you. That's when you know it's made fresh and hasn't been sitting there for too long. I don't know about their sushi since I don't eat sushi. With most meals, you get free ice cream (green tea, mango or red bean flavour) when you're done. If you don't want to be literally sitting right beside someone then don't sit on the 2nd floor. The tables are so close together. If the 2nd floor is the only one available, I wait until a table is empty on the first.