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  • I have been to Mama Gina's probably 5 times since it has opened and the food has been good, but every time the customer service is lacking. My waitress this time was fine, however, the manager, or whoever was in charge was turning away diners 45 minutes before the 9pm closing. I understand that restaurants have a closing time, however 45 minutes prior is ridiculous and I am sure they lose at least a couple hundred dollars each night that it happens. It is also terrible customer service to start turning away people who want to dine in starting at 8:15 pm. That is hardly late. If that were myself I would have not returned. Prior experiences have made me not return for 2 years. Service has been slow in the past and wait staff has not been very attentive to refill drinks or be quick for those going to movies. I really do like the food but the overall service every time I have been in has been terrible. I hope you don't close, but I feel like you will if you don't get it together.
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