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http://www.openvoc.eu/poi#funnyReviews
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  • FREED'S IS FABULOUS!!!!!! I love the television show and made sure I contacted them when I needed a special cake for my sister's birthday. I spoke with Taylor who was absolutely wonderful. She was very patient when I called for information about the types of birthday cakes and could not have been more helpful, patient and kind!! I had to contact her several times and she was very attentive, answered all of my questions and gave me her full attention. When I arrived at Freed's Bakery - I met Taylor who welcomed me with a huge smile. The staff treated me like family and she and Alonzo speak Spanish!! Alonzo helped me choose a cake and is such a nice guy who went out of his way to made me feel at home, and just like Taylor, he treated me like family. When I chose my cake, I was astounded at how reasonable the cake was and when the cake was served to a large party of guests - EVERYONE LOVED IT!! THE FREED'S BIRTHDAY IS THE BEST CAKE I HAVE EATEN!! When I contacted Freed's to thank Taylor and Alonzo - I spoke with Hunter who could not be more appreciative and thanked me for the call!! Hunter was very professional and made me feel good about making the call to compliment Taylor and Elonzo! I received a call from Jayme G who called for more information regarding my experience and she too treated me like family or a long lost friend. Jayme G was professional and earns more than five stars and when you have a fabulous manager - you typically have happy, helpful and skilled employees with superior customer service skills. I can't wait to go backto Freed's to see my new friends and to stock up on cakes, decadent brownies, chocolate eclairs and cream puffs that were out-of-this world!! Thank you Freed's - Wow - Rolls-Royce Service!!
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