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  • The Tempe Mission Palms is a beautiful hotel, but it's missing some really key ingredients for me to love it. Let's start with the positives: * The hotel is big and beautiful. Everything is really nice here. * It's right beside ASU, and you can walk to all the bars, restaurants, and retails shops. * The rates are reasonable for the location. * The restaurant here is nice, and the room service is good too. And now let's talk about what isn't so great: * The technology here feels like it's stuck in the year 2000. The TVs are terrible quality, and there are literally no outlets away from the desk. For today's customer with a phone, a tablet, and a computer, there need to be outlets everywhere. * The parking situation here is terrible. There are a few spots on the side and in the back; otherwise, you have to valet. Even though the valet is free, the guys aren't always out front, so you have to call security to get your car. And you can't charge a tip to your room, so you have to try to carry cash with you for tipping. * The sundry shop isn't open 24 hours, so you have to leave the hotel in the middle of the night if you need something. * The people here just aren't that friendly. Much of the staff are students, and they definitely live up to the negative stereotypes that student employees have. The next time I'm in Tempe, I'm totally staying across the street at the Marriott. The Tempe Mission Palms isn't bad, but it's not great either.
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