I've been coming to this car wash for several years and in the past 2 or so the quality has gone way down. I pay for the $15.99 wash and I always have to ask the staff to come wipe bugs off the front or water spots or marks on the windshield. They do not wipe down the interior of the car anymore either. And the last time I took my car there they failed to put in the air freshener.
They do however have the charming guys who are all over you for windshield repair.
I'm disappointed as they're so close to home but it's just not worth the money anymore. I'd rather drive farther and have a nice clean interior and non-spotty/buggy exterior.