I always go to the Old Town Scottsdale location but decided to check out the one in Scottsdale Quarter. First time here and I noticed there is a strange odor when you walk in. Almost smells like dirty dish rag. I ordered my usual Green tea and the girl that makes it gave it to me dripping on the sides and almost melted! I e had this enough to know it shouldn't be melting so soon. After tasting it I realized it's not even the same consistency and took it back to be remade. The guy that remade it for me mentioned it may have not been frozen enough. My second one was perfect! I feel that all employees should know how to make this ice cream consistently and accurately so they don't have to remake it! If it wasn't $7 for a scoop I wouldn't have cared!