I have only gone here two times so far, and each time, they manage to completely mess up my simple coffee order. Watch as an extra large hot coffee with hazelnut turns into a medium iced coffee with vanilla! It's magic! It's like spinning the roulette wheel of coffee here. Some might get a kick out of it, but I just want my darn coffee how I ordered it.
After a recent renovation, the building looks great, but they have some serious managerial issues to tackle before this place will be worth going to. I usually go to a location in Mint Hill, and it'd be worth the extra drive to go there instead of here and avoid the headache and disappointment.