My boss comes here all the time. I was getting tired of Tims/Starbucks/Aroma and have walked over a few times, everytime has been excellent the service is friendly. The place is cosy, I wouldn't hang out there, but I'm also not one to hang out at coffee shops.
I've had a few of the tea lattes (there was a maple one in the winter that was so good), and now I'm obsessed with the JVO, I'd probably drink a bucket of it. I've tried a few of the cookies which have also been delicious. Takes will power not to get one of everything and ride a sugar high all day.