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  • I want to love Luci's. I want Luci's to be my favorite place in the hood...but I am just not cool enough to hang out there. I've been in many times - whether for a coffee and dessert after dinner at Golden Phoenix, a quick coffee to go, or to peruse and purchase some yummies for home. When Ken and Luci are there, the staff is amazing. When they're not on site (or at least out front) - it's pulling teeth to get the baristas to make a drink. Last visit, there were THREE people behind the coffee counter, ZERO people on line ahead of me...and I still had to wait for someone to offer to make me something. And that was to order a drink and pay for over $50 worth of groceries! I'd think with that much merchandise on the counter by the register, a smile and hello wouldn't be too much to ask. I may up the stars after one of the cooking classes (if I ever get a Sunday eveing off work!). And when Ken and/or Luci are there, I'd give the place 4 stars. I admire what they brought to the area, and adore the concept, layout and selection. If only the staff were more enthusiastic and customer service oriented. Maybe I just don't look rich enough, or hipster enough or young enough to be worthy of their time...but I promise, my money spends just as well.
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