I have been struggling with getting my Chrysler 300 serviced at Airpark Chrysler the last 3-years. They've changed service writers on me 3-times becasue they have either been fired or left. Then I haven't been able to get anyone to answer the phone for a simple oil change (no one calls me back). Then they shut down the wash rack and no longer wash your car. Really??
Enter my choice to try this dealership. I lucked out and Bryan Johnson, a service writer, was outside when I pulled in. Not only got my oil change right away, but a recall was completed too (I had been wait 2-months for Airpark to get parts). Bryan was very polite and professional.
GO TO CHAPMAN DODGE folks if you own a Chrysler product.