I made an appointment for both my friend and I to get our hair washed and styled together for her bday. The host in the front was more interested in watching the tv than greeting or assisting clients. She seemed very unhappy. My friend was called up first and then a young lady came up to me and said "right this way" but very unenthusiastic and I was not able to sit anywhere near my friend, despite having multiple chairs open. I asked for a blowout and braid. My friend was done within the hour and I was still getting mine done. She started with curling my hair, and when that was finished it looked more like I rolled out of bed. I stayed quiet thinking she would fix it after she started braid. But she kept re starting the braid over and over and over. By this time I had been sitting in the chair for over and hour and she did not speak to me or have any type of convo. It was very awkward and uncomfortable and just not fun. She finally called someone over to do the braid but still left me with the messed up curls. I had showed her a picture of a time I had this style before. Overall, this was a very disappointing experience, especially when it was supposed to be a fun birthday event.