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  • While the facilities are nice, the service was way below expectation. I spent close to $400 for two 50 min treatments. First of all, 50 minutes felt like 30 minutes - hardly enough time to relax. The essential massage was decent; just felt very rushed. The luxury lift facial was poor. Nothing more than someone washing your face three different times, 2 min worth of extractions, a mask and moisturizer. Normally, I would expect a very thorough facial massage (especially for something with the word "lift" in the treatment) but that's not what I got. When I mentioned it to the therapist - she said they do it differently and that she can give me the type of face massage I described. I can put lotion on my own face. I get facials so that a therapist can stimulate my facial muscles. And why offer a decent massage after I called you out?! Just do it the right way from the start. Lastly, to add insult to injury, when I checked into the spa - the locker attendant said - let me give you a robe you will feel comfortable in and brought me a XXL. I'm a size 14 and fit into a L just fine. With all the amazing choices in Las Vegas, this felt like a total waste of money and time. Next time I'll take my XXL self and XXL money some place else.
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