If I could have left zero stars, I would have. I've left 6 messages over the past 2 weeks and they've never called me back. I took my car there for an estimate 3 weeks ago and they never followed up ... hence my 6 calls. I've purchased 4 cars from Hendrick over the past 15 years and always had my cars serviced there and yet I've fallen in to some sort of customer service black hole. They have not been like this in the past but clearly something has happened and they have no need to employ any type of good customer service anymore.