My family and I have been going to Outback restaurants for years. We started going to the one closest to us and we were faithful there for 9-10 years. Eventually the service and food quality went down hill. Then we started going to one 1/2 hour away. That one started out great and then went down with the previous one. Now we have been going to this particular Outback and we love it! The owner is very personable and willing to make her customers happy. The managers and other staff are well trained and personable as well. It's 40 minutes from our home and well worth the drive.