Since service is such a huge part of the dining experience I have to give an abysmal score. We ate here in January and received absolutely no service. In fact, we had to get up from our table and track our server down when we needed something. No exaggeration, we saw our server when she took our order, had a food runner drop off the food and no one else ever came by. Additionally, the food runner dropped a portion of my brother's meal and it was never replaced. We couldn't even request a replacement (which we shouldn't have to do) because, again... no service. I tried reaching out to Hillside Spot as instructed on their website and I never received a response. Terrible service and management that can't even be bothered to respond to customers. That has earned them a customer that tells everyone she knows how terrible this place is.