I was helping a friend for her daughter's birthday party by picking up the pizza for her. She called this location at 9am and placed the order to be picked up at 2:45pm and told me the total was about $40. I showed up on the dot and the staff says they don't have the order. They just blankly stare at me until I ask if they can make it now. They said "oh..yeah. It'll take 10-12 minutes." Twenty minutes later I hear the staff talking amongst each other and a girl says "yeah there's supreme pizzas over there, one for --- and two for Crystal" These people have no idea what they're doing. One just came up to me saying the rest will be out in "a couple minutes".
They had the order the whole time and didn't know it since they failed to communicate with one another. Then they took over double the time they said the pizzas would be ready. So now the kids are at the party with no food.
Oh, and nothing was done about the inconvenience.