My mistake for trying this place again after more than 3 years. I promised my self not to come here anymore because of lack of experienced and no customer service. Ashley is my stylist today the minute I walked in I knew from a glance that she will be the person that don't have a customer service personality. I was right she asked questions about how I would like to cut my hair and gave me this snapping attitude that she doesn't want to be there or maybe she simply don't want to service me. On top of that someone checked in and asked how long of the wait and she responded when ever one of us gets done. Simply bad attitude to be with kind of service industry.