Always great service! I've been going here ever since I got my Jeep in 2008. I am always treated with respect. I'm actually flustered by the previous comment. I've always waited for my car... small or big jobs. But when you make an appointment, you're pretty much making an appointment to get your car in the bay. They do a lot of oil changes and I notice when the mechanics are waiting for the oil to drain, they will grab a bite to eat because they physically can't make the oil drain any faster and they don't have a break room to just eat their stinkin' lunches. A lot of people actually bring in food for the mechanics because sometimes they don't even get a chance to eat. AND if you ask when the job will be done or if you need a ride - they will accommodate you. You can even have them drop you off in the Monro truck if you need.