I stopped here by chance for a tea and dessert so I cannot comment on main courses.
Any menu that at least listed the teas or coffee was missing. The individuals wait on you across the counter and the cook works in the kitchen at the back -but far at the back, so it seemed the service person was always on the run and exhausted! With photos in the front part of the store for main courses only, and only one dessert in the window (Saturday at 3:00 pm would be prime dessert time so there should be a display....at least show mugs and at least make the hot water easy for the service person to access. Not offered any concrete tea options I requested water which I had to request twice. Seems there's also a cold water shortage-the cold water was served in paper cups to each person just rationing a bit over 8 ounces...maybe use larger cups or a jug for a table of people? With pictures of the food at the front, I felt a bit like I was at Swiss Chalet and didn't feel that more personal impression or touch that the food is fresh, available and accurate to the pictures. Service person didn't seem to know how to find a tea bag-so I didn't get the impression from that of a place I wanted to stay for a meal if tea and dessert was hard to handle. I ordered the only thing I saw which was blueberry cheesecake. Looked and tasted ok, but sweet, and just ok, not cold either, but felt somewhat room temperature. When the cheesecake served was marked with a price code that stated chocolate cheesecake then I just felt like I was at the Ikea cafeteria. Atmosphere: Save for windows and a few comfortable couches at front, place is completely dark even in sunny daytime. Female washroom looked like a college washroom for students way way at the back....clean but not bright and cheery. ..it felt quite studenty-they need to brighten the place up to attract a daytime crowd and make it look more social. Or at least create a bigger section at the front for dessert and tea to attract more customers.