The only thing this location has going for it, is the size, location and selection. Customer service is so poor.
I came in early Monday afternoon, far from a peak hour when I could understand a lack of service, to do an exchange.
I went to the fitting room where there were two associates standing at the podium and I proceeded to wait for them to finish up their conversation. When they were done discussing their break times, one of them looked up at me and without a word, grabbed a number and put it on a room.
Then, that person decided the best time to ask the cashier about her break time was in the middle of my transaction.
The cashier wasn't rude but didn't say anything other than hello and have a nice day. Cash wrap is the customer's last impression of their store experience, I'm sure there's somebody on payroll with a little more pep in their step than the girl who completed my transaction.