| rev:text
| - Decent food, great value, but the service needs attention!
Recommended, but with caveats (read on...)
I discovered T?K Urban Cafe when one of my Yelp friends bookmarked it. It's located in far southeastern Ahwatukee, hence the neat name: T?K's! Since it's nearby, five of us decided to try it for Sunday brunch. T?K's has been open about a month, so we figured they'd have their act together - but we were wrong!
Food:
I'm happy to say, the food was decent. But we were disappointed that T?K's was't serving their normal "full" menu on Sunday. Instead, they had several items listed on a chalk board: T?K Omelet, Oro Burger, BlueBerry Granola Pancakes, Roast Beef Melt, and Spinach Harvest Salad.
I opted for the T?K Omelet, which was on the small side, but not bad for the price. The flavors were fine, but the omelet didn't have much sausage, so I added some hot sauce to make it more interesting. Like everything we ordered, it was served on a plastic dish with plastic utensils. I also had plain black coffee which was excellent.
My friends ordered the omelet and the Oro Burger. They all agreed, the food was good, and would like to return during the week to try other menu items.
They also have a selection of coffee drinks and a little bar serving alcohol.
Cost:
I paid $7.88 including tax for my omelet and coffee, which I thought was very reasonable.
Service:
At T?K, you order at the counter and they bring your food when it's ready. This is where the wheels fell off! Five of us ordered at the same time, with four separate checks. Two of us received our drinks fairly quickly, and my omelet wasn't too far behind. But it took a long time for them to bring the other orders - as in probably 15-20 minutes after I received mine! Not only that, they totally lost one person's burger order, and another person's coffee order. We certainly didn't expect this, since they appeared to have plenty of staff. They never came around to the table to check on us, so we finally went to the register to ask for the missing orders. Eventually, one worker (probably the manager) came to check on us, and apologized for the mix-up.
Atmosphere:
T?K's is a very open space, with an upstairs "loft", a spacious downstairs area, and if the weather's good (it was when we were there), large garage doors that open to the outside patios. I really enjoyed the overall feel of the place, with lots of tile and brick. It has a casual feel, and would be a nice place to come and just hang-out.
Overall:
T?K's Urban Cafe has a neat vibe, decent food, and is a good value. They really need to focus on better training for the staff to bring the service to an "acceptable" level. The atmosphere and food will bring me back again after a few weeks, and I'll add a star if they improve their service.
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