I have frequented this D&B many times over the last 5 years but hadn't been for almost a year now and I have to say I think things have gone downhill since last time I've been there.
First I noticed a major renovation took place to the dinning room and pool area since the last time I had visited. I'm not impressed. They previously had warm setting with wood and auburn colours, a cool overhead fan conveybelt system that was so unique and charming and hanging stained glass lamps. Those have all been removed for cold blue colour scheme and industrial feel with large ductwork.
The service and food quality were terrible. We waited 35minutes for a table of four in the dinning room. The dinning room however was not full capacity, there were many empty tables. Once we were seated it took another hour before we received our food. We ordered appetizers soup and salad and they came out only two minutes before our entree. It makes not sense we had to wait an hour for soup and salad appetizers. We were dinning with another couple and his entree was entered incorrectly by the waitress so the wrong meal came out for him. The waitress put a rush on his order and it still took another 30 minutes to arrive we had all finished our meals when he finally received his. He was offered no compensation for the mistake.
The quality of the food was also not as good as it had been in the past. With the exception of the broccoli cheddar soup that was actually amazing. Though the mac and cheese which I had ordered many times was now a smaller portion less bacon and less saucy than before.
I was very disappointed in the midway also. There is always they odd game out of order but there were at least 6 that I noticed and it has never been that many.
The prizes are always a hit or miss its constantly changing from month to month the selection some times good other times meh. A lot of toys catering to the younger kids that frequent the place with there parents. You'll need at least 1500 tickets if you want an impressive medium sized stuffed animal or such. There can be some cool stuff DS games (50000 tickets), ipods but yes you need to save up your tickets for that. I did notice these days they have less licensed stuffies (ie disney) mostly generic teddy bears ect. A staff member overheard me talking to my friend and told me its because things like that are popular because of movies and such and when they are no longer popular they get stuck with the merchandise that won't move. I think they should still try and have things like smurfs and care bears.
***TIPS*****
If you do still plan on going (because really it is the only place like this around and is fun) be sure to sign up for there rewards program. They give excellent perks via monthly coupons that are emailed (ie buy and entree get a free entree, or spend $20 on a power card receive $20). These coupon really help off set there prices which aren't the cheapest.
Also if lines are long at the mid way cashier for power card recharge and they often are the front desk can also charge up your power card and they is hardly ever a line there.