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| - A designer friend suggested we look at Affinity early in our remodel process. We started working with Theresa as kitchen designer, and we enjoyed working with her over a many months long timeframe. Theresa has very good ideas, but even more importantly, she listened to what we wanted and made it happen.
I have been less than decisive throughout the remodel process, but Theresa was very patient with me and the changes I requested.
Where Affinity really shines is in their installation and follow up. Our installation was pushed back a little from original date, but that was okay as we still had other work going on in the house. The men installing the cabinets did an excellent job ( I did not realize how excellent until I used a different cabinet company for my laundry and master bath).
There were some stain intensity variations on some of the cabinet fronts. Affinity sends out an inspector after each install. The inspector ordered several new cabinet faces to replace ones which he felt were not acceptable. The current faces stayed on until the new ones came in. Unfortunately, there were still some light/dark issues. The inspector ordered all new faces on one side of kitchen to make sure they all matched. I did not have to ask for anything; HE felt the cabinets were not acceptable. When replacement fronts came in, the installer replaced the fronts and adjusted the hinges.
We love our new cabinets. They were expensive, but you are paying for the service, both in design and installation. I saved money by using a different company for my laundry and master bath, and the quality of those cabinets is very good, but the difference in professionalism and installation was night and day compared to other company
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