In the matter of about 2 weeks I broke both my iphone 6 and my husband's iphone 6 screens so I needed to get them fixed. We both work and have two kids so it can be hard to make time for this plus no one wants to be without their phone for any extended period of time. Zack was great and super fast. It took him about 15 minutes for each phone and while it is never fun spending money on this kind of thing, it is cheaper than filing an insurance claim if you have insurance on your phone and definitely cheaper than a new phone. My only regret is I wish I had done it sooner because it was such a quick and easy process!