Customer service! The girl at the counter was more interested in talking to her friends about when she was getting off work than taking our order...barely acknowledged we were trying to place an order. Very slow to make a simple order (not busy) and got the orders wrong! Overpriced for what you get. We saw a long line out out front so we were excited and hopeful it was good, but ended up being very, very disappointed. Rubios or Costco churros are better quality!