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  • As a waiter I realize that I am particularly sensitive to service related issues. So after letting things settle and realizing maybe they were having an off day. I am over it. It's a week later and I'm choosing to write this review. I hope it helps somebody. I'll start by saying just because BZ looks empty don't expect quick service. If you're lucky enough to get tyquie as your waiter be lucky to get a smile. It's as if you're inconveniencing him by eating at his restaraunt. Spoiler alert I still tipped 20 percent by the way. We arrived with 6 at 6:30 hoping to beat the rush enjoy some drinks and eat all while watching the Steeler Bengals game. Mission accomplished. Well...beating the rush part. Tyquie was the host and asked how many we said 6 he walked us to a table and set the menus down and walked away. We thought wow what's up his butt. 5 minutes later he returned for drinks still no smile but not terribly unpleasant this time. We ordered drinks and they came back within reason. This was the lone defensible thing he did the whole time. When he returned and we told him we'd be drinking and order food a bit later it's as if we became ghosts to him. I can't imagine a bar on the north shore this is an uncommon request and it's not as if we planned on splitting one dinner and having a Miller lite each we were there to party. Fully expecting to spend 100 plus on a tab and leave a more than appropriate tip for taking up the table that long. We never got the chance. As the bar got busier we essentially began waiting on ourselves and anytime we had to seek someone out to help it was as if we were the problem. 2 servers for that size building is appalling and wrong for any night. Let alone Steeler game night. They've been there long enough to know better. But slow service I can deal with. Rude, non existent service I can not. This post is already to long but I will NEVER be back to BZ. And that's saying something considering they're chicken and waffles is amazing. Food isn't the issue there. Your staff is. Wel more specifically tyquie. Because the manager tho seemingly incompetent schedule wise was pleasant as was the lone bartender we interacted with.
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