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  • Made an appointment at 4 pm on a Saturday, when my mom and I came in, the girl told us she had us down for 4:30 pm. My mom got seated right away while I waited an hour until I was seated. During my wait I had my fingers soaking in acetone for 30 minutes plus, which burned my skin and I began to complain. The girl who did my nails did an excellent job however the girl who did my moms nails did a half *ss job, missing multiple steps and leaving red sns polish all over her fingers. She ran off to help another client without finishing my moms manicure. When we confronted her to clean off the red nail Polish as it doesn't simply come off she told us to go home and use a make up brush to clean it off. This was so unprofessional on many levels. We then proceed to talk to management who cleaned the red off my moms nails and have her 10 dollars off, however we will not be returning. They need better communication, scheduling, and training to ensure that the proper nail techniques are being used. Also, when walking it smells of an open bottle of acetone and is hard to breathe in there.
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