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| - We have visited a few times, our first being the day after opening day. The produce we have gotten has been very good, and the sale prices are excellent. The regular prices are in line with other supermarkets, but I thought it looked much nicer and fresher. The only meats I've purchased have been on sale, and I've been very happy with their quality. I've tried just a couple other items. I like that they have a lot of harder to find spices and that you can choose your own quantity of them. There is also a large selection of bulk items, but I think they are a bit pricey. That may just be me, as I'm really not familiar with what is average for most of these items. Again, they have some great sales, so be sure to check for those. Also, they have a 2x day on Wednesday. This means that all the sale prices for last week AND the new week are honored.
Now for the bad. As some said, the aisles seem narrower here. That COULD be because the store is still relatively new and crowded as new people are checking out the place and still not familiar with the whole layout. Not being familiar with the layout seems to be something the staff is experiencing too. I get it. They are fairly new and there's a learning curve, but twice I asked where something was and was pretty much just told, "Over there". They weren't impolite. Everyone has been very polite. They just seemed like they were very rushed.
Feeling "rushed" certainly isn't something I sense in the cashiers, though. Anything but! This is the one thing that has ALMOST made me not want to return after today...our 5th trip so far. The very first visit it almost seemed as if the cashier wanted to "interview" us about our experience while forgetting to ring us up! The next 2 visits were slow when we didn't have a lot of items. Last week was the first time we purchased a couple bulk items to try. The cashier seemed to have no idea whatsoever on how to ring them up. She finally found the screen after several minutes, and I actually had to suggest to her what information to try entering. I'm not a cashier, but what I told her to try is what worked. Today we were 3rd in line. The 1st person had maybe 3 items left to be rung up. The person in front of us had about 10 items, as did we. It took over 10 minutes to get through the line. The person in front of us wished to purchase a reusable bag. The customer, bagger, and cashier got into a conversation about some sort of "instructions" that were on a card attached to the bag.
I think the staff, while polite, need more training and familiarization with the store. The selection of items and their quality along with great sale prices may not be enough for them to compete if people get too irritated with a very slow checkout experience. It's my hopes this will improve greatly very soon. They need to have their "full game on", in my opinion, to be the new kid that can both compete with other supermarkets and thrive in the business.
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