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  • After my initial review a few years ago, I am forced to write this very sad review. This review is really based on my experiences with the service department. Every time, taking my bike back for service after buying it at Speedway, has left me with such a bad taste in my mouth. It is always an argument and they just want to charge for everything. Nickel and dime me to death..... In fact, the last time I took it in, which was last year, the service manager argued with me over the extended warranty and what was and what wasn't covered. Since all the work done to my bike was by Speedway, when I bought it, according to the extended warranty, it should be covered. All the HD upgraded LED lighting had continued electrical issues, they installed genuine HD, so it should be covered. Well, I got sick of arguing and told the sales guy, I would never be back. In fact, I bought another bike from another HD dealer. Last night I took the bike back to Speedway for a oil leak. 9k miles. They told me that since I had put on an aftermarket exhaust, the fix is not covered by warranty. Again, the aftermarket exhaust was put on by an HD shop. They got my $185 for service. And in doing that, I will never go back to this dealership for any reason. This dealership is the classic "STEALERSHIP". So, looking back over the years, it should have been glaringly clear to me. Every time I go in there, there is a new service manager, parts manager and/or sales person. Several people have commented that since the shop went from Pat Rogers HD to Speedway HD, things were changed for the good. I totally disagree. Good luck trying to get to parts or clothing, because the sales person is thumping you, trying to up sell a new bike. If I go in for a shirt, I do not like being followed back and pestered about a new ride. Good job Speedway Stealership, hopefully this review as well as well as my social media connections will take some business from you.
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