"As good as it gets" is the best way to describe this experience. I have not taken my pet Sissie-Rae to the groomer ever! So being a pet owner taking my dog to do something we have never done before this point was a little overwhelming. There is something to be said for a person that knows their craft. Automatically Kat and Chris made my pet feel comfortable. They knew just the right techniques to calm her. Kat gave me tips on how I can work on Sissie's confidence because she is a little bit skittish. She tucks her tail back a lot. She also addressed Sissie's weight because she is a little bit obese. I have been feeding her the wrong food and Kat guided me in a direction that may be a tad bit more expensive but as Chris said, "I am paying for the quality of the food for the dogs health...so the results are far greater than the little extra money spent over time". I was so appreciative of all the services I received from Lotuspaw. My pet was very receptive to working with both Kat and Chris!!! I am so excited to be a new client of Lotuspaw. I will definitely be back soon. In fact, I have an appointment tomorrow!!! Whoop! Whoop!