I love this location! The best customer service out of all the Starbucks I've visited. They are friendly and always greet you with more than just a simple hello. Some even ask about you day, etc. The best part about this location is that it's right next door to the Einstein's Bagels. If I'm staying her for an extended amount of time, I get a bagel from Einstein and bring it over to Starbucks to enjoy my coffee. They are very nice about it and don't say anything about a bringing in competitors food.
There's only one employee who is not friendly: I'd have to come back to update her name, but she is the on with the long sandy red/blonde hair who wears it in a long ponytail. She never smiles and is very curt and short tempered. She seems miserable every day as if she hates her job or hates people in general. Big turn off and I hate ordering from her.