I Heard from someone that the Canadian Tire on Silver Linden Drive in Richmond Hill had recently changed its franchise owner an that the level of customer service has improved. I just went there to experience it with my own eyes. No No NO!!! this place is still the same! When one need help there is no body around and when you get someone they are clueless about product knowledge . All I got was go ask someone else. Wouldn't wast my time here again even if they pay me to visit!