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  • The service scheduler has lied to me four in the 20 mins I've been here. One stating that the recall I'm trying to get fixed isn't a big deal (only it can cause serious injury or death). Two that they will look to see if they can even fix it (which she doubts) so please wait it'll only be a couple of minutes. Three when I go back after 25 mins to see my car in the exact same spot I left it in she tells me that all the technicians were busy when I pulled up. I then asked why she said it'd only be couple of minutes and she denied ever saying it. I then asked here why if nothing in the service Dept gets done in a few mins did you tell me it was ok to leave my groceries in the car? She then asks to get my car checked out. Then she goes out and I follow her and asks for my car to get moved to the techs and sad to the guy they better have a good explanation for not having checked my car yet. Which puts to service schedule at a total of four lies to me and putting me in the service waiting room at over half an hour now. While my groceries go bad. If they can fix it I would get picked up and go home but I'm stuck in waiting hell to see if they can fix the problem. That supposedly all they needed to glance under the dash to see what switch is but the lying scheduled said it'll take about 40 mins to run the computer diagnostics on it.
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