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| - Went to dinner at Dal Toro on December 21st with my wife. Upon sitting down, we ordered a couple of drinks; my wife ordered a 6-ounce Pinot Noir and I ordered a 9-ounce Chardonnay. When the drinks arrived, my wife noticed the pours for each drink looked identical ... both 6 ounces. We asked our waitress about it and she said the bartender simply gave my wife a generous pour. When we pointed out my wife's pour was six ounces as was mine (which should have been 9-ounces), she said she'd find out what was going on from the bartender. Throughout the rest of our dinner, she never provided us an explanation regardless of our frequent requests for such.
When it came time to pay the bill, we noticed an HSE charge on the check. We inquired as to what the charge was (it was exactly 20% of the total bill). Our waitress said it's a service charge all customers had to pay. I said, "What kind of service charge? What's it for?" The waitress said the money is split among the kitchen and wait staff. I said, "So you're tipping yourselves?" She said, "Well, I wouldn't say that." I asked her what she would call it, and after a bit of back-and-forth, she finally admitted it was a means of tipping.
What a joke Dal Toro is. Their food is mediocre at best, and throughout our entire experience, the restaurant tried to rip us off ... short pours, imposed (forced) self-tipping, and a rude 'couldn't-give-a-crap' staff. Never again for us.
Dal Toro is nothing but a front for a bunch of scammers.
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