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  • I'm giving this restaurant two for their mostly decent food. It lost three points for rude customer service. Food: We came to this resto in the afternoon. Mom wanted to try their ox tail soup, which according to her, tasted good. It had decent amount of ox tail. On the other hand, I ordered rice noodle pho soup. It tasted just like other pho soup, nothing extraordinary. My bf, on the other hand, wasn't so lucky with his piece of chicken (I believe it was broiled chicken or barbequed chicken...I can't quite remember the name)... it looked soggy, tasted bland, and was cold...like it had been seating in the kitchen forever. Ambiance: Traditional Chinese restaurant style. At the time we came, however, the air conditioner was turned off. They opted to just open the door to let air in. Customer Service: This was were it went downhill. The hostess who took us to our seating area was extremely rude!!! She kept staring at us eating. Seriously. Who does something that rude. Afterward, my mom asked for extra rice for her ox tail because she felt like eating rice and the hostess (who was also acting as our waitress) said, "You already have noodles. Why order rice?" *followed by an irritating stare at us* As customers, it was our choice to ask for anything we want in the menu... Why was she questioning our choice. Then, she even asked us if we were going to eat the vegetables which accompanied our order or she'll take them back to the kitchen. Who does that? To top it of, she didn't even ask politely. She asked in a rude way. In addition, our order also took such a long time... despite not having anyone in the restaurant but us. Verdict: I'll never return to this restaurant again. There are far better restaurants, with better tasting food, that also have good customer service.
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