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  • This is the first time I've ever had a bad experience at a Hilton. I've been a Hilton Honors member for over a decade. Usually Hilton has always exceeded my expectations or been very accommodating when there have been issues. However on May 6 2017 I had one of the worst experiences I've ever had at any hotel. My partner and I were returning to the hotel after walking down the Las Vegas strip when we saw hotel security and several cops. As we turned to enter the premises we saw a young man that he obviously been shot laying in front of the front door. I was mortified. There were several people standing around looking, I did not want to be one of those people. I asked valet if there was another way to enter and if it was safe to enter. Where the hell is the shooter? I just was wanted to be safe! He said "just step over the body" and he had no idea what was going on. We had tickets for a show that evening and my partner convinced me that we should still go and we may feel better if we leave to hotel until everything is sorted out. By the time we got back downstairs hotel security was still confused and we had a harder time leaving the hotel then we did getting in. This resulted in us being over 30 minutes late for the show. I did not want to return to the hotel because I did not feel safe. However, we had no other place to go. So we waited several hours to return hoping the situation would be under control. I spoke with a manager upon returning and she was less then reassuring and seemed to be more concerned about me knowing that they would not take any responsibility for the events of the evening and that she felt the situation was handled well. I'm sorry, I do not agree and I will not be back.
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