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  • One star is too high. I've shopped at Von's at The Trails in Summerlin since it opened.....spent thousands and thousands of dollars there over the years. It's only a few blocks from my house. Then Haggens comes in June....high prices, many of my favorite items discontinued, and produce that's rock hard. Long-time employees say it will get better, so I wait. Most of my neighbors quit shopping there during the summer. So, recently, the shelves are almost bare. But, today, I go in and it's the last straw....there's no bread....NO bread! Maybe half a dozen loafs and couple packages of buns. When questioned, the girl in the department says they're just waiting for a bread truck. Another gentleman and I laugh and comment that this is crazy.....there's hardly anything in the whole store! She responds rudely so I decide to speak to a manager. I wait and I wait, and I wait......Cory is called 3 times and is in the back of the store.....can't be bothered to come to the front and talk to me, so I leave. This is the same Cory who was offended when I suggested they have someone working in the meat department on Saturdays so people could get meat from the meat counter. The most disappointing thing was that long time employees, whom I've known for years, did not seem to care that the store's condition was so unacceptable....Cory certainly didn't care if he lost a long-time customer. I left and drove to Smith's.....I won't step foot in that store again.
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