I really want to give this place a better rating. But I won't for a few reasons. Some of them are similar to other people's experiences with this place.
Positives- I really loved the TV's in the restaurant area and even in the Midway! It was nice to be able to watch the game no matter where we were in the building.
The games were also pretty diverse and fun. They have a decent variety of prizes at a fair rate for tickets, in my opinion.
The bartender was awesome in the midway and seemed like he knew his stuff. Great drinks! I love the strawberry watermelon marg. Didn't have to wait long to be served.
Negatives- Not entirely sure why I felt this way but this place gave me a "sh*t show" kind of vibe.
I came with a group of work people for a work outing and we wanted to use these coupons that were BOGO on game play. Well the manager couldn't find our coupon code in his system and at first didn't want to honor the discount despite the fact that their exact address and a valid date was on the coupon. It wasn't a fake manufactured one and I'm not sure how I would even do that on an app on my phone? He was stubborn to help us at first so it kind of started us off with a negative impression of the place.
In the restaurant, the server was struggling to keep up with her tables and gave me the impression she was on her own for the whole restaurant. But it was a very dead Sunday night so I really don't know what was going on for the serving staff. It didn't really make sense. It took forever for us to get greeted and to place our order. The food was subpar. I have a little bit of a sour stomach now writing this a few hours later. Maybe too much grease?
I found that a few of the games on more than one occasion took more credit from my game play card than it should have. The game would glitch and say I didn't pay and I had to keep inputting the card but it wouldn't work. So then I would click 'play again' for it to finally work but it would take more credit off of my game play card :( also felt like some of the games were rigged to make you lose (call me a conspiracy theorist)
Lastly...You guys seriously have to get it together with the restrooms. They were absolutely gross. Very unclean in the women's restroom.
I wouldn't go out of my way to ever come back to this location. I live all the way in the North Canton/Akron area so it's definitely a hike getting here. Not worth it to me. I'll wait for the North Canton location to open before I would ever go to this one again. Not very impressed with the staff. Except for the awesome bartender in the Midway!