About: http://data.yelp.com/Review/id/XcBRg13KLeoNL6HuM52zlQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I wanted a sectional back in 2010,and wished I never returned to support a Canadian store I previously dealt with. Also,wished I had posted earlier so others would be more cautious dealing with the Chesterfield Shop,or skip them altogether. BIG mistake after I paid a premium,$4000 for a custom item I feel hasn't delivered.The current customer service has REALLY changed,including their contracted leather expert Hanz?It appears others have dealt the prickly "manager" Jennifer at head office.She made me drive to pickup parts to "repair" the sofa I bought about a year and a half before.Sofa's still "broken" because you need to do more than replace the plastic versus metal parts,drilling's required because the pre drilled holes don't fit the replacement pieces.Craziest part of my conversation with Jennifer,she said she knew what originally shipped with my sofa would break!Is this why no one responded to my emails,with pictures of the broken PLASTIC parts? Update,3.5 stars :There may have a staff shuffle combined with management intervention.I tried one last time to contact the head office store to have my issues rectified.The reception,or person who answered the phone was a very different person,polite.Even their furniture expert was different when he came to look at my problem.Turns out :"Jennifer",or whomever was never a manager/GM,and the parts she had me PICK UP weren't suitable.The proper parts were installed and so far,the sectional's the way it should've been from day one. It's worth saying my conversation with the real management was enlightening.During the whole 2008 sub prime crash,it affected many companies.It turns out some key Chesterfield Shop's business partners were impacted,and went under.It's 2015,and I think they're aware [new] competition will take care of consumers who want [custom] seating .
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 95 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software