We took our six month old baby for his first swim lesson on a Saturday afternoon. We were given a tour although it was difficult to hear what the girl was saying because it was crowded and the acoustics were amplified in the indoor pool area.
There are shower stalls and bathrooms to change in. Parents are welcome to watch their kids from the pool area or in the room next to it with a glass window.
The pool is big and clean, and the temperature of the water was very comfortable. My baby didn't flinch at all when he went in the water. Our instructor was late, so we had a sub for the first few minutes. It was a good introductory lesson and a great way to get kids acclimated with the water. My son had a blast and was a trooper even when they submerged his head. The instructor led our group in fun activities that included toys and nursery rhymes. The session was half an hour long.
Like other reviews mentioned, the Front Desk is a little unorganized. I think they should figure out a system where a parent can quickly purchase a snack without waiting ten minutes for the staff to go through the membership paperwork with other parents.
Water Wings is worth checking out if you want a nice clean pool where your kids can learn how to swim.