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  • I'm a first time home owner, and as I quickly learned, most contractors either (a) take advantage of their customers' inexperience and/or (b) nickel and dime you by giving you a low bid, and then start charging for extra materials in the middle of the job. By the time I got around to Granite Dude, I was well versed in detecting who is legit and who isn't - the reason I would recommend Granite dude is: 1. Their customer service is excellent 2. The quality of work is excellent 3. They are upfront, and don't try and hide costs - they will tell you what the final price will be right off the bat. 4. They do what they say they will do (ie, showing up on time, no whining about unexpected events, charges, etc etc) Their bids for me included fabrication of the granite slab, install of granite and install of plywood subtop, sealing of granite, removal and disposal of old countertops, 4in backsplash (and a little more in my case), edge type, as well as taxes. In my case, they helped me with remnant pieces of granite from other jobs to cover smaller areas like my bathroom (ie, save a little money) In contrast, there two other contractors who gave me a number that equalled Granite Dude's final quote, but just for labor. They were going to charge me for two full slabs (ie no remnants) - without any mention of sealing, disposal costs and taxes. Complete shmucks. When they asked me if I had any other quotes, I just got up and left, I was so disgusted. Called Granite Dude and set up the install. I would definitely do business with them again.
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