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  • Honestly worst customer service. Waited outside for them to open the doors this morning and order a pizza for my pregnant wife. When 1105 comes around in getting impatient. But I can wait a bit longer. 1115 ok this is not ok now, called the store asked if they were open the girl on the phone said of course they are. I hang up and go inside and ask why they didn't let me know if they could see me waiting outside that the doors were open. She said, they're always open and it says right on the door we open at 11... Giving me a look like I was stupid. So I asked her, wouldn't it be courteous to let your guest know they can come inside? She said I guess so. Point being I love the pizza here, but bad customer service can KILL your customers experience quicker than almost anything. I am a restaurant owner myself and I would be coaching these school girls on how to speak to guests politely and apologetically. Even though it's not their fault, the customer should come first in any business. I paid full price for my meal 2 pizzas and took it home to my starving wife with morning sickness, and Ho was less than thrilled that it took me an hour and a half to go grab food. Better training methods are definitely needed in this location or more mature cashiers.
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